HELP & SUPPORT
Frequently Asked Questions
The questions we hear most. Don't see yours? Just reach out.
SUPPORT
Questions & Answers
Yes. Most everything we sell has been through our bench, tested and, in many cases, fully recapped with fresh electrolytics, cleaned pots and switches, and new pigtails. Each listing notes what's been done. If you want the full service history on a specific piece, just ask.
We stand behind what we sell, and several of our custom rigs ship with a warranty. Reach out about a specific item and we'll tell you exactly what's covered.
We regularly crate and ship heavy, fragile, vintage gear. Tell us where it's headed and we'll sort out safe packing and freight.
Hit the Inquire button on the item, or contact us directly. We'll confirm it's still available, answer any questions, and walk you through payment and shipping.
Usually, yes. A lot of our best gear sells before it's ever posted. Tell us exactly what you're after and we'll put our network to work finding one.
Absolutely, it's one of our specialties. Bring us your modules or just describe the sound you want, and we'll design and build a reliable, serviced rig around it. See the Custom Gear page for examples.
Yes. We buy individual pieces and entire rooms outright, we broker, and we handle full liquidations. Send make/model, condition, and photos and we'll make you a fair offer.
That's a big part of what we do. We handle consultation, installation, decommissioning, and the logistics of moving consoles and sensitive gear safely. See the Services page.
Reach out about the piece you want and we'll walk you through payment and shipping. We make it easy.
We're based in Nashville, TN, after many years in Los Angeles. Visits are by appointment, and we work with studios and clients everywhere.